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Pic ur Photo Terms & Conditions

We like to keep things simple and straight to the point:

Copyright:

Once you have paid for a photo, you have full copyright of it. You may do whatever you wish for whatever purpose, within the normal legal boundaries of taking and using your own photos.

Use and Display:

However, Pic ur Photo reserves an unrevokable license to use photos for any normal business operation, including but not limited to, posting on our website, social media, and printing for our physical portfolio.

Retouching:

We train our photographers in such a way that only minimal editing is necessary, however, retouching and editing will be at the photographer’s discretion. After your shoot, you may be offered editing packages as add-ons.

Personal Information:

For security reasons, we give you a website account to view your photos and previous purposes, which means your name and email address are in our system. We also retain your email address for notification purposes and occasional marketing emails. We’ll never use your email address maliciously, and you can opt out of marketing at any time.

Cancellations & Refunds:

A non-refundable deposit of £10 is generally required for a booking. At this time, we cannot refund this deposit, however 2 photo credits will remain on your account for future use.

When you purchase photos, you are able to see the watermarked versions before placing an order, so we can’t offer a general refund for these. However, occasionally there’s something wrong with the photo that could not have been seen in the watermarked version. Under limited circumstances, we do offer refunds decided on a case-by-case basis.

Attendance:

In the unlikely event of the assigned photographer being unable to attend the booked time and date, Pic ur Photo reserves the right to appoint another photographer.

Expired Photos:

After we deliver your photos, there is typically a limited amount of time they’re available for purchase. This is set automatically, but can be changed at Pic ur Photo’s discretion with or without warning.